Privacy Notice

Last updated: 21 July 2026

1. Who we are

This website is operated by GREENHEXAGON LTD, trading as Swindek.

GREENHEXAGON LTD is registered in England and Wales under company number 16914947.

For the purposes of UK data-protection law, GREENHEXAGON LTD is the controller of the personal information described in this Privacy Notice.

If you have questions about this notice or how we use your personal information, please contact us through our Contact page or write to us at the registered office above.

2. Scope of this notice

This Privacy Notice explains how we collect, use, store and share personal information when you:

  • visit www.swindek.com;

  • contact us or submit a website form;

  • request an industrial or OEM technical assessment;

  • discuss a potential installation, evaluation, collaboration or partnership;

  • communicate with us in a professional or commercial capacity;

  • interact with Swindek through LinkedIn or another business channel.

This notice applies to website visitors, business contacts, representatives of customers and prospective customers, machine-tool manufacturers, OEMs, suppliers, technical partners, advisers and other professional contacts.

3. Information we collect

Information you provide to us

Depending on how you interact with us, we may collect:

  • your name;

  • business email address;

  • telephone number;

  • company or organisation;

  • job title or professional role;

  • country or location;

  • the nature of your enquiry;

  • information about your machine, machining process or industrial application;

  • coolant, lubricant, filtration and waste-management requirements;

  • technical or operational information supplied as part of an assessment;

  • correspondence, meeting notes and records of our communications;

  • any other information you choose to provide.

Where possible, please avoid submitting confidential information, personal information unrelated to your enquiry, or special-category personal data through our website forms.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

  • your IP address;

  • browser type and version;

  • device and operating-system information;

  • approximate location derived from your IP address;

  • pages visited;

  • referring website or source;

  • links and buttons selected;

  • dates and times of visits;

  • information about how you navigate and use the website.

Some of this information is collected through cookies and similar technologies. Further information is available in our Cookie Policy.

Information obtained from other sources

In a business context, we may receive professional contact information from:

  • your employer or organisation;

  • a colleague or mutual business contact;

  • publicly available company websites;

  • professional directories;

  • LinkedIn and similar professional networks;

  • trade events, conferences and industry associations;

  • commercial or technical partners.

Where required, we will provide relevant privacy information within a reasonable period after obtaining personal information from another source.

4. How we use your information

We may use personal information to:

  • respond to enquiries;

  • arrange calls, meetings and technical discussions;

  • assess whether Swindek may be suitable for a machine or industrial application;

  • conduct industrial, OEM or technical assessments;

  • evaluate potential deployments and installation requirements;

  • prepare proposals, estimates and commercial documentation;

  • manage customer, supplier and partner relationships;

  • communicate about ongoing projects;

  • assess potential collaborations, partnerships or investment discussions;

  • maintain records of technical and commercial conversations;

  • administer and protect the website;

  • monitor website performance and understand how visitors use it;

  • improve our website, communications, systems and services;

  • establish, exercise or defend legal rights;

  • comply with legal, regulatory, accounting and tax obligations;

  • protect our business, systems, intellectual property and confidential information.

We will not use personal information for purposes that are incompatible with those described in this notice unless permitted or required by law.

5. Our lawful bases

Under UK data-protection law, we must have a lawful basis for using personal information.

We rely on the following bases where appropriate:

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

These interests include:

  • responding to business enquiries;

  • developing professional and commercial relationships;

  • evaluating industrial applications;

  • discussing technical assessments and potential deployments;

  • operating, protecting and improving our website;

  • maintaining appropriate business records;

  • protecting our commercial and legal interests.

Steps before entering into a contract and performance of a contract

We may process information when necessary to:

  • respond to a request made before entering into a contract;

  • prepare a proposal or agreement;

  • provide an assessment or service;

  • perform our obligations under a contract;

  • manage an existing contractual relationship.

Legal obligations

We may process and retain information where necessary to comply with applicable legal, regulatory, accounting or tax obligations.

Consent

Where required, we may ask for consent—for example, before sending certain forms of optional electronic marketing or placing non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Business communications and marketing

We may contact existing business relationships and relevant professional contacts about Swindek where the communication is appropriate, proportionate and permitted by law.

Where consent is required for electronic marketing, we will obtain it before sending such communications.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided, replying to the communication, or contacting us through our Contact page.

We may still send non-marketing messages that are necessary for an enquiry, assessment, project, contract or business relationship.

7. Cookies and website analytics

This website is hosted by Squarespace. Squarespace may collect technical information required to operate, secure and deliver the website, including information about your browser, network, device, IP address and the pages you visit.

We may use Squarespace Analytics to understand website traffic and activity. Analytics and performance cookies will be used only in accordance with the choices available through our cookie-consent banner, where consent is required.

Necessary cookies may be used without consent where they are required for the website to function securely and correctly.

You can find further information about the categories of cookies used, their purposes and how to change your preferences in our Cookie Policy.

8. How we share information

We do not sell personal information.

We may share personal information, where necessary, with:

  • Squarespace, as our website-hosting and website-services provider;

  • email, cloud-storage and business-communication providers;

  • professional advisers, including legal, accounting and insurance advisers;

  • contractors, engineers, suppliers and technical partners involved in evaluating or delivering an authorised project;

  • analytics, cybersecurity and IT service providers;

  • government authorities, regulators, courts or law-enforcement bodies where disclosure is legally required;

  • a prospective buyer, investor or adviser in connection with a genuine corporate transaction, subject to appropriate confidentiality protections.

Service providers processing personal information on our behalf are expected to use it only for the authorised purpose and to protect it appropriately.

We will not disclose confidential technical or commercial information to an external project partner without an appropriate reason and, where necessary, suitable contractual or confidentiality protections.

9. International transfers

Some of our service providers, including Squarespace and cloud-based technology providers, may process personal information outside the United Kingdom.

Where personal information is transferred to a country that is not covered by a UK adequacy regulation, we take appropriate steps to protect it. Depending on the circumstances, these measures may include approved contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s Standard Contractual Clauses.

You may contact us if you would like further information about the safeguards relevant to a particular transfer.

10. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and reporting requirements.

As a general policy:

  • website enquiries and preliminary discussions are normally retained for up to 24 months after the last meaningful contact;

  • unsuccessful or inactive assessment enquiries are normally retained for up to 24 months after closure;

  • records connected with active projects, customers, suppliers or contracts may be retained for the duration of the relationship and for up to six years afterwards;

  • invoices, accounting records and information required for tax or legal compliance may be retained for the period required by applicable law;

  • cookie and analytics information is retained according to the duration of the relevant cookie or service setting;

  • records required to establish, exercise or defend legal claims may be retained for as long as the claim could reasonably arise.

We may retain anonymised or aggregated information that no longer identifies an individual for research, statistical and business-planning purposes.

11. Data security

We use proportionate technical and organisational measures intended to protect personal information against accidental or unlawful loss, alteration, disclosure, access or misuse.

Access to personal information is limited to people and service providers who reasonably require it for an authorised business purpose.

No internet transmission or storage system can be guaranteed to be completely secure. You should not submit highly sensitive, export-controlled or confidential technical information through a general website form. Where detailed confidential information is required for an assessment, we can agree on a more appropriate method of exchange.

12. Your rights

Depending on the circumstances, you may have the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • object to direct marketing at any time;

  • request transfer of information you provided, where the right to data portability applies;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with the Information Commissioner’s Office.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise a right, contact us through our Contact page and state that your request concerns personal information. We may need to verify your identity before completing the request.

We normally respond to valid requests within one month, although the law permits additional time in certain circumstances.

13. Automated decision-making

We do not currently use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

14. Children’s information

This website and our services are intended for businesses and professional users. They are not directed at children, and we do not knowingly collect personal information from children through the website.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

15. External websites

The website may contain links to LinkedIn or other external websites. Those organisations operate their own websites and determine how they process personal information.

This Privacy Notice does not cover external websites. You should review the privacy information provided by the relevant third party before submitting information to it.

16. Complaints

If you have concerns about how we use personal information, please contact us first so that we can investigate and attempt to resolve the matter.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Telephone: 0303 123 1113
Website: www.ico.org.uk

17. Changes to this Privacy Notice

We may update this Privacy Notice when our website, services, suppliers or legal obligations change.

The latest version will be published on this page, and the date at the top will indicate when it was last updated. Material changes may also be communicated through another appropriate channel.